Frequently asked questions

Pinnacle Insight Company is an AI knowledge intelligence company. We develop intelligent software — led by our flagship platform, PIC Recorder — that captures, preserves and transforms organisational knowledge into actionable insight, supported by consulting and training services.

We help organisations stop losing what they know. Our software captures knowledge in the forms it actually exists — video, audio, images, metadata and operational workflows — and turns it into searchable, AI-ready intelligence. Our consultants and trainers help organisations adopt these practices and maximise value.

PIC Recorder is our flagship enterprise platform for capturing video, audio, images, metadata and operational workflows. It preserves institutional knowledge, builds searchable repositories, improves onboarding, reduces knowledge loss and produces AI-ready enterprise data. Learn more at pirecorder.com.

Teams record real work — procedures, demonstrations, inspections, expertise — as rich media with structured metadata. PIC Recorder organises these captures into a knowledge repository that staff can search and apply, and that forms a data foundation for enterprise AI.

A software company first. Consulting and training are complementary services that help customers get maximum value from the software and from their organisational knowledge.

AI strategy consulting, enterprise AI implementation, corporate training, technical support and solution deployment.

Manufacturing and engineering, education and training providers, healthcare and care services, construction and field operations, government and the public sector, and professional services — and any organisation where critical expertise risks being lost.

Knowledge loss from turnover and retirement, slow onboarding, inconsistent practice, undocumented operational expertise, and enterprise data that isn't ready for AI.

A purpose-built platform for multimodal knowledge capture, an AI-ready data approach, and one accountable team across software, strategy, training and support.

Request a demo of PIC Recorder or book a consultation. We'll start from your specific knowledge-loss risks and AI goals and recommend a practical first step.